For Australian Plumbers

A plumbing invoice app for plumbers who work on their own

The extra helpful hand so you never need to hire one.

Invoice Better is a plumbing invoice and quote app for Australian plumbers who work solo, on iPhone and iPad. Quote the job, send a GST tax invoice before you leave the driveway, and tick it paid when the money lands.

It's not job management software. There's no dispatch board and no staff rosters. It just gets your quotes and invoices done, fast.

Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Premium from A$7.99 a month.

Scan to get Invoice Better on your iPhoneOn a computer? Scan with your iPhone camera to get the app.
Or make one invoice now in your browser

What a plumbing invoice needs in Australia

If you're registered for GST, the ATO says a tax invoice must show enough to work out:

  1. That it's a tax invoice (the words "Tax invoice" at the top do this)
  2. Your business name
  3. Your ABN
  4. The date you issued it
  5. What you did or supplied, with the quantity and price
  6. The GST amount (or "Total price includes GST" when GST is exactly 1/11 of the total)
  7. Which parts of the sale have GST on them

For sales of $1,000 or more, it must also show the customer's name or ABN. A hot water service job often goes over that line, so put the customer's name on every invoice and you're covered.

If a customer asks for a tax invoice, you have to give them one within 28 days (unless the sale is $82.50 or less, including GST).

Source: ATO, Tax invoices

Your licence number. In Queensland, the QBCC says your licence number must be on your plumbing ads and contracts. Other states have their own rules, so check with your state's plumbing regulator. (Source: QBCC, Key information for licensees and home owners) Add your licence number to your invoice footer once, so it prints on every quote and invoice. It's free on every plan.

Want a blank version? Use the free GST invoice template for Australia.

Three plumbing jobs, invoiced

All prices below are EXAMPLE figures to show the maths. They are not market rates. Use your own.

Job 1: Blocked drain, after hours (EXAMPLE)

A customer calls at 7:30pm on a Tuesday. The kitchen drain is backing up. You clear it with the jetter and replace a cracked bit of 25mm PVC under the sink.

Line Qty Rate (ex GST) Amount (ex GST)
After-hours call-out 1 $180.00 $180.00
After-hours labour 1.5 hrs $160.00 $240.00
High-pressure drain jetter 1 $250.00 $250.00
25mm PVC pipe 2 m $8.00 $16.00
Subtotal $686.00
GST (10%) $68.60
Total (inc GST) $754.60

Why it's set out this way: the customer sees the call-out, the time, the machine and the part on separate lines. Nobody has to ask "what's the $754 for?"

Job 2: Hot water service replacement, over $1,000 (EXAMPLE)

A 250-litre electric hot water service has died. You supply and fit a new one, add a tempering valve, and take the old unit away.

Bill to: Sam Nguyen, 12 Example St, Preston VIC 3072 (needed because the sale is $1,000 or more)

Line Qty Rate (ex GST) Amount (ex GST)
Call-out 1 $120.00 $120.00
250 L electric hot water service (supplied) 1 $1,150.00 $1,150.00
Labour: remove old unit, fit new 3 hrs $110.00 $330.00
Tempering valve (supplied and fitted) 1 $140.00 $140.00
Remove and dispose of old unit 1 $60.00 $60.00
Subtotal $1,800.00
GST (10%) $180.00
Total (inc GST) $1,980.00

A big job like this is a good time to ask for a deposit before you order the unit. Invoice Better handles deposits and upfront payments.

Job 3: Dripping tap and a burst flexi hose (EXAMPLE)

A quick daytime job. You re-washer a kitchen tap and swap a burst flexi hose under the vanity.

Line Qty Rate (ex GST) Amount (ex GST)
Call-out 1 $120.00 $120.00
Labour 0.5 hrs $110.00 $55.00
Tap washer kit 1 $6.50 $6.50
Flexi hose, 450mm 1 $18.00 $18.00
Subtotal $199.50
GST (10%) $19.95
Total (inc GST) $219.45

Small jobs are where money leaks. If you write it up at the kitchen table that night, the $6.50 washer and the half hour are the first things to go missing.

Set your plumbing prices once

Load the plumber starter pack in one tap, then change any price to match yours. After that, every job is a few taps. Starter packs are free and don't count toward the 3 saved price-list items on the free plan.

EXAMPLE price list (your rates will differ):

Item How it's charged Example rate (ex GST)
Call-out, business hours per visit $120.00
Call-out, after hours per visit $180.00
Labour per hour $110.00
Labour, after hours per hour $160.00
Drain jetter per job $250.00
25mm PVC pipe per metre $8.00
Flexi hose, 450mm each $18.00
Tap washer kit each $6.50

You can price by the hour, the metre, the unit or the job. The app does the maths and adds the GST. Need a starting point? Grab the free tradie price list template.

From first call to "invoice landed"

  1. You quote. Tap your call-out, labour and parts. Send the quote as a PDF.
  2. They say yes. The approved quote becomes the tax invoice in one tap. No retyping.
  3. You send it on the spot. Your ABN, BSB and PayID are already on it.
  4. Invoice landed. When the money hits your account, tick it paid. You'll see a little win on screen, and the job moves from Sent to Paid.

Bonus: your free quote page. Put the QR code on the van. Customers can scan it and send you a job request. (Quote page: Australia and New Zealand. Needs a free sign-in. Invoicing works without it.)

No signal under the house? It still works

Plumbing happens in sub-floors, roof spaces and plant rooms. Invoice Better keeps your customers, prices and invoices on your phone, and you don't need an account to invoice. Write the invoice and make the PDF with zero bars. Send it when you're back in range. More on offline invoicing.

Just got your plumbing licence and not registered for GST yet?

If your GST turnover is under $75,000 a year, you don't have to register for GST (ATO, Registering for GST). Switch GST off and Invoice Better sends a plain invoice, without "Tax invoice" or GST on it. When you register, switch it back on.

When you need ServiceM8, Tradify or Fergus instead

If you have apprentices or other plumbers on the road, you probably need a job management app. ServiceM8, Tradify and Fergus are built for that. They cover things Invoice Better doesn't, like:

  • Booking jobs and dispatching them to your team
  • Staff timesheets and job costing
  • Repeat jobs and recurring invoices for maintenance contracts
  • Direct sync with Xero or MYOB

They're priced for businesses that use those features. Check their sites for current plans.

Invoice Better is for the plumber who does the job themselves and just wants the paperwork done before the van door shuts. You can still export your invoices to CSV for Xero, MYOB or your bookkeeper at BAS time.

Comparing apps? See how Invoice Better stacks up against Tradify and others on our tradie invoicing app comparison.

What it costs

  • Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Starter packs are free and don't count toward the 3 items. No account, no credit card.
  • Premium: unlimited clients, invoices and saved price-list items, your own logo, and no Invoice Better name on your PDFs.
  • Premium Monthly: A$7.99 a month
  • Premium Yearly: A$59.99 a year
  • Premium Lifetime: A$79.99 once

Prices include GST, as listed on the Australian App Store. Cancel any time in your Apple settings.

Plumbing invoice questions

A plumbing invoice app lets you write quotes and tax invoices on your phone at the job, instead of on paper or at night. Invoice Better does this on iPhone and iPad for plumbers who work on their own. You save your call-out fee, hourly rate and common parts once, then tap them onto each job.

A tax invoice needs the words "Tax invoice", your business name, your ABN, the date, what you did with the price, and the GST. For sales of $1,000 or more it must also show the customer's name or ABN. Many plumbers also add their licence number, because many states expect it on paperwork.

Yes. Tap your call-out, labour and parts, and send the quote as a PDF. When the customer says yes, it becomes the tax invoice in one tap.

Put the call-out fee on its own line, then labour and parts on separate lines below it. That way the customer can see what the visit cost and what the repair cost. If it was after hours, use your after-hours call-out and labour rates so the reason for the higher price is clear.

Yes, you can write the quote or invoice and make the PDF with no signal at all. Invoice Better keeps your customers, prices and invoices on your phone. You send the PDF when you get a bar again, so it works under a house or in a plant room.

Turn GST off and send a plain invoice instead of a tax invoice. Don't add GST or use the words "Tax invoice" until you're registered. When you register, switch GST back on and your next invoice shows it at 10%.

Yes, you can put your PayID on the invoice next to your BSB and account number. The customer pays from their own banking app. When the money lands, you mark the invoice paid in Invoice Better.

Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Starter packs are free and don't count toward the 3 items. Premium Monthly is A$7.99, Premium Yearly is A$59.99 and Premium Lifetime is A$79.99 once. Prices include GST, as listed on the Australian App Store. Premium gives you unlimited clients, invoices and saved price-list items, your own logo, and no Invoice Better name on your PDFs.

No, Invoice Better is only for quotes and invoices. It has no scheduling, dispatch, staff timesheets or recurring invoices. If you run a team of plumbers and need those, a job management app like ServiceM8, Tradify or Fergus is the better fit.

Finish the job. Send the invoice. Tick it paid.

Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Premium from A$7.99 a month.

Download free on the App Store
Scan to get Invoice Better on your iPhoneOn a computer? Scan with your iPhone camera to get the app.
Or make one invoice now in your browser
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