The extra helpful hand so you never need to hire one.
Invoice Better is a plumbing invoice and quote app for Australian plumbers who work solo, on iPhone and iPad. Quote the job, send a GST tax invoice before you leave the driveway, and tick it paid when the money lands.
It's not job management software. There's no dispatch board and no staff rosters. It just gets your quotes and invoices done, fast.
Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Premium from A$7.99 a month.
If you're registered for GST, the ATO says a tax invoice must show enough to work out:
For sales of $1,000 or more, it must also show the customer's name or ABN. A hot water service job often goes over that line, so put the customer's name on every invoice and you're covered.
If a customer asks for a tax invoice, you have to give them one within 28 days (unless the sale is $82.50 or less, including GST).
Source: ATO, Tax invoices
Your licence number. In Queensland, the QBCC says your licence number must be on your plumbing ads and contracts. Other states have their own rules, so check with your state's plumbing regulator. (Source: QBCC, Key information for licensees and home owners) Add your licence number to your invoice footer once, so it prints on every quote and invoice. It's free on every plan.
Want a blank version? Use the free GST invoice template for Australia.
All prices below are EXAMPLE figures to show the maths. They are not market rates. Use your own.
A customer calls at 7:30pm on a Tuesday. The kitchen drain is backing up. You clear it with the jetter and replace a cracked bit of 25mm PVC under the sink.
| Line | Qty | Rate (ex GST) | Amount (ex GST) |
|---|---|---|---|
| After-hours call-out | 1 | $180.00 | $180.00 |
| After-hours labour | 1.5 hrs | $160.00 | $240.00 |
| High-pressure drain jetter | 1 | $250.00 | $250.00 |
| 25mm PVC pipe | 2 m | $8.00 | $16.00 |
| Subtotal | $686.00 | ||
| GST (10%) | $68.60 | ||
| Total (inc GST) | $754.60 |
Why it's set out this way: the customer sees the call-out, the time, the machine and the part on separate lines. Nobody has to ask "what's the $754 for?"
A 250-litre electric hot water service has died. You supply and fit a new one, add a tempering valve, and take the old unit away.
Bill to: Sam Nguyen, 12 Example St, Preston VIC 3072 (needed because the sale is $1,000 or more)
| Line | Qty | Rate (ex GST) | Amount (ex GST) |
|---|---|---|---|
| Call-out | 1 | $120.00 | $120.00 |
| 250 L electric hot water service (supplied) | 1 | $1,150.00 | $1,150.00 |
| Labour: remove old unit, fit new | 3 hrs | $110.00 | $330.00 |
| Tempering valve (supplied and fitted) | 1 | $140.00 | $140.00 |
| Remove and dispose of old unit | 1 | $60.00 | $60.00 |
| Subtotal | $1,800.00 | ||
| GST (10%) | $180.00 | ||
| Total (inc GST) | $1,980.00 |
A big job like this is a good time to ask for a deposit before you order the unit. Invoice Better handles deposits and upfront payments.
A quick daytime job. You re-washer a kitchen tap and swap a burst flexi hose under the vanity.
| Line | Qty | Rate (ex GST) | Amount (ex GST) |
|---|---|---|---|
| Call-out | 1 | $120.00 | $120.00 |
| Labour | 0.5 hrs | $110.00 | $55.00 |
| Tap washer kit | 1 | $6.50 | $6.50 |
| Flexi hose, 450mm | 1 | $18.00 | $18.00 |
| Subtotal | $199.50 | ||
| GST (10%) | $19.95 | ||
| Total (inc GST) | $219.45 |
Small jobs are where money leaks. If you write it up at the kitchen table that night, the $6.50 washer and the half hour are the first things to go missing.
Load the plumber starter pack in one tap, then change any price to match yours. After that, every job is a few taps. Starter packs are free and don't count toward the 3 saved price-list items on the free plan.
EXAMPLE price list (your rates will differ):
| Item | How it's charged | Example rate (ex GST) |
|---|---|---|
| Call-out, business hours | per visit | $120.00 |
| Call-out, after hours | per visit | $180.00 |
| Labour | per hour | $110.00 |
| Labour, after hours | per hour | $160.00 |
| Drain jetter | per job | $250.00 |
| 25mm PVC pipe | per metre | $8.00 |
| Flexi hose, 450mm | each | $18.00 |
| Tap washer kit | each | $6.50 |
You can price by the hour, the metre, the unit or the job. The app does the maths and adds the GST. Need a starting point? Grab the free tradie price list template.
Bonus: your free quote page. Put the QR code on the van. Customers can scan it and send you a job request. (Quote page: Australia and New Zealand. Needs a free sign-in. Invoicing works without it.)
Plumbing happens in sub-floors, roof spaces and plant rooms. Invoice Better keeps your customers, prices and invoices on your phone, and you don't need an account to invoice. Write the invoice and make the PDF with zero bars. Send it when you're back in range. More on offline invoicing.
If your GST turnover is under $75,000 a year, you don't have to register for GST (ATO, Registering for GST). Switch GST off and Invoice Better sends a plain invoice, without "Tax invoice" or GST on it. When you register, switch it back on.
If you have apprentices or other plumbers on the road, you probably need a job management app. ServiceM8, Tradify and Fergus are built for that. They cover things Invoice Better doesn't, like:
They're priced for businesses that use those features. Check their sites for current plans.
Invoice Better is for the plumber who does the job themselves and just wants the paperwork done before the van door shuts. You can still export your invoices to CSV for Xero, MYOB or your bookkeeper at BAS time.
Comparing apps? See how Invoice Better stacks up against Tradify and others on our tradie invoicing app comparison.
Prices include GST, as listed on the Australian App Store. Cancel any time in your Apple settings.
A plumbing invoice app lets you write quotes and tax invoices on your phone at the job, instead of on paper or at night. Invoice Better does this on iPhone and iPad for plumbers who work on their own. You save your call-out fee, hourly rate and common parts once, then tap them onto each job.
A tax invoice needs the words "Tax invoice", your business name, your ABN, the date, what you did with the price, and the GST. For sales of $1,000 or more it must also show the customer's name or ABN. Many plumbers also add their licence number, because many states expect it on paperwork.
Yes. Tap your call-out, labour and parts, and send the quote as a PDF. When the customer says yes, it becomes the tax invoice in one tap.
Put the call-out fee on its own line, then labour and parts on separate lines below it. That way the customer can see what the visit cost and what the repair cost. If it was after hours, use your after-hours call-out and labour rates so the reason for the higher price is clear.
Yes, you can write the quote or invoice and make the PDF with no signal at all. Invoice Better keeps your customers, prices and invoices on your phone. You send the PDF when you get a bar again, so it works under a house or in a plant room.
Turn GST off and send a plain invoice instead of a tax invoice. Don't add GST or use the words "Tax invoice" until you're registered. When you register, switch GST back on and your next invoice shows it at 10%.
Yes, you can put your PayID on the invoice next to your BSB and account number. The customer pays from their own banking app. When the money lands, you mark the invoice paid in Invoice Better.
Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Starter packs are free and don't count toward the 3 items. Premium Monthly is A$7.99, Premium Yearly is A$59.99 and Premium Lifetime is A$79.99 once. Prices include GST, as listed on the Australian App Store. Premium gives you unlimited clients, invoices and saved price-list items, your own logo, and no Invoice Better name on your PDFs.
No, Invoice Better is only for quotes and invoices. It has no scheduling, dispatch, staff timesheets or recurring invoices. If you run a team of plumbers and need those, a job management app like ServiceM8, Tradify or Fergus is the better fit.
Free: up to 3 clients, 5 invoices sent a month and 3 saved price-list items. Premium from A$7.99 a month.
Download free on the App Store